The Tech Patrol Way
Tech Patrol is a collaborative IT Managed Services provider delivering Technology Success focused on delivering strategic business outcomes for our clients rather than just managing technology. With Technology Success, we become a true business partner with our clients and begin to impact the big costs that affect the bottom line
It's a fact. Nothing will be as it was 20 years ago
Every organisation, regardless of its industry and offering is now an information company. From relationships with external partners and customers to internal operations, digital technologies have changed how information is transmitted and processed. Consequently, every job function within every firm and industry is vulnerable to some manner of digital disruption.
For over 20 years we have provided organisations across Australia with expert advice and assistance with a broad range of technical solutions while acting as their trusted IT partner and a single source supplier for all their IT requirements.
We wanted to offer a simple solution to the complex problems that organisations face day to day when dealing with the rapidly changing technology offerings in the marketplace. Our mission is to help clients focus on what they are best at which is managing and growing their own organisation.
If you choose Tech Patrol, you will have a high level of technical expertise from some of the best professionals in our fields, and with one of the most rapid response times you will find in the industry. Our advice will ensure you are getting the full potential out of your technology making a real difference to your organisation.
We help you get the most from your IT investment and are on hand as your very own internal IT department to assist with any IT matter 7 days a week, every day of the year!
This has been Tech Patrol’s vision since we were founded, and our growth from word of mouth referrals is a clear indication that we have been providing amazing value to our clients.
“I have a passion to help Australian businesses be leading companies with digital transformation”
– Paul Chait, founder & CEO
IT Managed Services on Steroids
Tech Patrol’s IT Managed Services program covers a whole lot more than most other IT Managed Service offerings seen in our industry and is what separates us from the crowd.
End User Computing
Take care of business while we take care of your IT
Our primary business is the delivery of IT Managed Services, with all of the associated infrastructure expertise our clients expect from a full-service provider, including our Smart Cloud and networking solutions.
Protect your business with a true backup solution
Managed Backup can eliminate hardware hassles by taking your backups directly to a private cloud, with no local appliance required. But cloud-first doesn’t have to mean cloud-only. You can use the storage of your choice to keep a second, local copy, and enjoy even faster restores.
The Modern Workplace
Cloud, SaaS and Shared Economy are the new ways we do things. They changed our CAPEX way of thinking to OPEX, and with this cultural shift what was once available only to large organisations with deep financial resources is now accessible to anyone due to the low costs and 'as a service' model
Building Customers for Life
We want you to be a Customer for Life
“Customer for life.” That’s a tall order. We believe with the right solutions, services, and support working together and focused on you—that is exactly what you will become.
Our team will listen closely to your business needs, work hard to quickly identify issues, simplify anything complex, reduce technical “noise” and remove any frustration your staff may be experiencing
For over 20 years, Tech Patrol has provided first-class IT services to hundreds of organisations in a wide range of industries by delivering innovative solutions that aim to minimise downtime, maximise profitability and generally improve operations
Our expert team will reduce any potential risks and technology costs your business may have. We are constantly looking at ways to enhance security, by proactively managing your organisations IT environment
The team at Tech Patrol has enabled a great number of clients to grow, lower their REAL cost of IT and increase their business profitability. We don’t just embrace world-class IT methods, we deliver on them too.
“The TechPatrol team has been supporting our business for over 8 years now and our systems have been running smoothly with minimum downtime. When there is problem, there is always someone available for immediate support. Their expertise and support been integral to the management of our IT infrastructure throughout.”
“Tech Patrol have been our IT support service provider for over 10 years and we have come to rely on the expertise and integrity of the whole team to take over the management of our IT. What makes Tech patrol unique and valuable is it is like having your own IT department at your disposal, which you would ordinarily see in a much larger organisation and for a fraction of the cost.”
"We know that the hurdles faced were far from basic when we signed up. Nothing was too hard for the Tech Patrol team – they are true professionals."
Working With The Best-of-Breed
Tech Patrol has volume supply agreements for all major hardware and software vendors alongside a robust procurement and implementation processes.
We always look at relationship over product margins. Our product margins are transparent to our clients as this is not our key driver, but rather the best value for our business. We will make proactive product commendations only if we believe it will better the over all productivity of the organisation.