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Official IT Provider For The Australian Open

Article by Diogo Correa
November 21, 2018

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The Australian Open, owned and run by Golf Australia, is the oldest and most prestigious golf tournament on the PGA Tour of Australasia. This year’s tournament saw Tech Patrol as the go-to Interner IT provider across all 4-days of the event, making sure everyone is covered from top to bottom at the Lakes Golf Club in Sydney, NSW. This article will demonstrate some of Tech Patrol’s involvement and how we were able to make sure every single person at the event were covered without a total crash.

This year’s Australian Open was held at The Lakes Golf Club. Founded in 1928, The Lakes Golf Club is one of Australia’s pre-eminent private clubs and one of the leading major tournament venues in Australia. This year (2018) The Lakes once again was host to the world’s best golfers as they competed in the 103rd playing of the Emirates Australian Open. 

The Sydney Lakes Golf Club is one of the few clubs in the country to have successfully combined world-class facilities and services as a leading prestigious private golf club, whilst also regularly hosting major golfing tournaments. The Lakes has hosted many prestigious tournaments over the years, The Lakes layout is regarded as an imposing championship venue. Wind, 96 bunkers, sandy wastelands, and of course many water hazards are features of this historic course and are all items that Tech Patrol had to overcome when we implemented an end-to-end wireless network throughout the course.

It’s a large historical and spectacular location:

Tech Patrol has been operating as the complete IT solutions provider for the Emirates Australian Open for over 6 years now at various venues including  The Australian Golf Club and The Royal Sydney Golf Club and this is a credit to our staff and all-around architecture of the solution designed by our CEO Paul Chait.

With the 2018 Australian Open, we had four key areas to cover:

  1. Provide an unlimited 100MB symmetrical corporate grade Internet service.
  2. Provide wired and wireless networking to 100 members of the media, scoring personnel, tournament organisers, TV production for broadcast, Internet for all players and their caddy’s, and finally to the hundreds of volunteers.
  3. Send live scoring data to 5 leaderboards and 2 big screen TV’s around the course.
  4. Provide VoIP telephony to all key areas.

Challenges:

  • No decent copper or fibre services in the vicinity
  • Mass area with the course laid out across 2 sides of a major freeway
  • Remote Location
  • Many Trees and obstacles

Ubiquiti - airlink - Tech Patrol

For this project, we used one of our partners that specialise in this solution and that was Ubiquiti. Ubiquiti Networks is an American technology company listed in the New York stock exchange, specialising in wired and wireless networking products.

Unlike conventional access points, the Ubiquity AirFIBER X advanced long-range technology requires dramatically fewer AP’s per square kilometre of coverage, and the reason why this is important is that it enables us to build a WiFi network at a much lower total project cost for the client.

We chose Ubiquiti for their state of the art solution that we know could hold and cover the entire Lakes Golf Club if implemented correctly, which we did.

This truly revolutionary point-to-point wireless platform allowed us to deliver amazing wireless gigabit+ performance with low latency and long range across the entire course which meant printers, all TV stations broadcasting, phones, scoreboards… anything that required internet was managed by Tech Patrol.

To put into perspective what we were able to deliver to The Emirates Australian Open and The Lakes Golf Club was an efficient IT system able to deliver 100MB file in less than a second.

The Event

The event was a tremendous success not only from an IT solutions provider perspective but from the crew, venue, players and volunteers. The shot of the event I would say came from Korean Golf Pro An “Ben An” Byeong-hun with the hole-in-one shot at 15th seen below:

However, that wasn’t enough to take the win as Mexican pro, Abraham Ancer, played spectacularly throughout the even, waltzing away with the win on Sunday after holding a commanding five-shot lead heading into the final round. Showing true skills amongst star-studded international pros the diminutive Mexican signed off with a 3-under-par 69 to finish at 16-under and win by five strokes for one of the easiest wins in the tournament’s recent history.

Abraham Ancer’s winning shot:

We will be releasing a deep dive case study into the floor layout, including a breakdown of the 4 key areas we tackled and how we overcame the challenges presented to us to deliver one of the best networks in the tournaments history. This will be mailed out to our subscribers along with the Tech Patrol client that won our signed flag seen below:

Make sure you’re subscribed to our newsletter to see how we made one of the most prestigious events in Australian Golf history, a success.

Big thanks to PGA and The Lakes Golf Club for an incredible event.

If you’re interested in this solution and you can’t get fibre within your building or in your open location, contact us.

Tech Patrol Microwave Benefits:

  • Flexible and scalable – We make sure all of our clients’ needs are addressed at the start and planned for the future.
  • Highly reliable technology with a guaranteed 99.99% uptime.
  • Superfast, same day, upgrade capability.
  • Peace of mind with industry grade service level agreements (SLA)
  • Direct account manager
  • 24/7 Australian based technicians available

Enjoy the round 4 highlights below:


For a full case study click here.

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